Why Is Customer Relationship Management So Important?
The short answer is: "CRM creates a simple user interface for a collection of data that helps businesses recognize and communicate with...
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Kumar R Parakala, IDG CONTRIBUTOR NETWORK
Oct 14, 2016
5 myths about digital transformation every CEO must know
Set the right foundation for digital transformation without getting carried away by hype or sales pitches. I spoke to more than 30 CEOs...
By Sharon Florentine, CIO Senior Writer
Oct 14, 2016
How to be a more 'authentic' IT leader
Credit: Thinkstock In today's digital workforce, it's not enough simply to manage. Workers are looking for authentic leadership. A...
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