Why Is Customer Relationship Management So Important?
The short answer is: "CRM creates a simple user interface for a collection of data that helps businesses recognize and communicate with...
Kumar R Parakala, IDG CONTRIBUTOR NETWORK
- Oct 14, 2016
5 myths about digital transformation every CEO must know
Set the right foundation for digital transformation without getting carried away by hype or sales pitches. I spoke to more than 30 CEOs...
By Sharon Florentine, CIO Senior Writer
- Oct 14, 2016
How to be a more 'authentic' IT leader
Credit: Thinkstock In today's digital workforce, it's not enough simply to manage. Workers are looking for authentic leadership. A...