Our Complaint Handling Solution - HyperTeam

We believe the customer is #1!

So beside our SharePoint Solution we chose to focus on one of the most important aspects of quality management: complaint management.

We create a SharePoint Solution that helps our customers deliver the best possible service to theirs!

This led us to our Complaint Handling Solution, a customizable SharePoint application that documents, tracks, and handles customer complaints with ease.

Why should you choose HyperTeam's Complaint handling solution?

• All complaints are quickly and easily documented/audited

• All communication with clients is recorded

• Allows for quick and easy follow up with customers

• Workflow support (opinions, approval of documents, etc.)

• Timeliness reporting (overdue, duration of complaints, etc.)

• Delegation of tasks

Are you interested in our Complaint Handling Solution? Click here