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Our Complaint Handling Solution - HyperTeam

We believe the customer is #1!

So beside our SharePoint Solution we chose to focus on one of the most important aspects of quality management: complaint management.

We create a SharePoint Solution that helps our customers deliver the best possible service to theirs!

This led us to our Complaint Handling Solution, a customizable SharePoint application that documents, tracks, and handles customer complaints with ease.

Why should you choose HyperTeam's Complaint handling solution?

  • All complaints are quickly and easily documented/audited

  • All communication with clients is recorded

  • Allows for quick and easy follow up with customers

  • Workflow support (opinions, approval of documents, etc.)

  • Timeliness reporting (overdue, duration of complaints, etc.)

  • Delegation of tasks

Are you interested in

our Complaint Handling Solution?


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