Setting up the Process Management System
Let’s turn from the process mapping towards the process management! Process Management as an overall operation controlling system
Not only the upper level processes, but the operation of the company has to be modelled from the strategy to the lowest level IT process steps. Our structural methodology that covers the entire company will guide you through the following steps:
- Strategic objectives – that build up of:
- Operational objectives
- Measures (in order to measure the realization of objectives)
- Products / services (to reach the objectives with)
- Business processes (to create products / services with)
- Business rules (to regulate business processes with)
- Strategy-oriented business process list (to identify your critical processes)
- Sector-oriented process optimization (when we decide together with your company what is “good” and what is "bad” for your business)
- IT System map (to compare your IT services with your business processes)
